Forum Replies Created
sumamary June 13, 2014 at 5:22 am
Reply To: XMETAL Author 8.0 Licensing ErrorJune 13, 2014 at 5:22 amParticipants 0Replies 1Last Activity 8 years, 8 months ago
Contacted XMetaL Support and the problem is resolved.
Thankssumamary June 12, 2014 at 6:11 am
Reply To: XMETAL Author 8.0 Licensing ErrorJune 12, 2014 at 6:11 amParticipants 0Replies 1Last Activity 8 years, 8 months ago
Thanks much for the prompt reply which is very informative.
1. I am a new hire in the company as a replacement to one of the writers. As per policy the drive has to be formatted and all the softwares are to be re-installed. As I am supposed to re-install XMetal on the same machine I did not Un Register. If I am not wrong, we Un Register the software when the machine needs to be changed.
2. Do u mean to say that the license information will be lost in both the cases—When you Uninstall the software and also Un Register the software
I have escalated this to Tech Comm Manager and contacted XMetal Support. Waiting for the response.