General XMetaL Discussion
frkas December 5, 2013 at 8:44 am
XMetaL freezesDecember 5, 2013 at 8:44 amParticipants 1Replies 2Last Activity 8 years, 10 months ago
My XMetaL Author Enterprise 8 freezes everytime I start it and very often when Im working in it. It says in the topbar (XMetaL Author Enterprise Not Responding). Any ideas?gcrews December 5, 2013 at 7:28 pm
Reply to: XMetaL freezesDecember 5, 2013 at 7:28 pm
You might check and make sure that you don’t have any large zip files on your desktop such as the DITA-OT. I found that they can cause XMetaL to be very unresponsive.XMetaLOldTimer December 7, 2013 at 1:02 am
Reply to: XMetaL freezesDecember 7, 2013 at 1:02 am
Try resetting the workspace and see if that clears up your startup freezes. You do this by pressing down the Ctrl-key while XMetaL is starting up….keep the Ctrl key pressed until a dialog appears asking to reset the workspace. Click 'Yes'.
If that doesn't remedy the matter, you could delete the %APPDATA%SoftQuad folder and again start XMetaL with the Ctrl-key pressed to reset the workspace.
If none of these help, I recommend contacting Derek in our Customer Support department.
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