General XMetaL Discussion

XMetaL Community Forum General XMetaL Discussion XMetal blanking out fields

  • avenkatesan

    XMetal blanking out fields

    Participants 0
    Replies 1
    Last Activity 11 years, 5 months ago

    Hello Xmetal 6.0 users,
    Is anyone experiencing this issue?
    When working on a file, XMetal will often blank out all the data in a
    particular section when you try to save or click anywhere else on or off the
    XMetal screen.  It seems more unstable and hard to replicate and is getting too persistent an error to work around.
    Thanks!

    Reply

    Su-Laine Yeo

    Reply to: XMetal blanking out fields

    I have not seen reports of this issue before. Please file a support case here: http://na.justsystems.com/contact-support.php. When the system sends you an automatic email in response, please reply to that message and attach a sample document, your DTD files, and any customization files you are using for XMetaL. Please also describe what version of Windows you are using, and what hardware. We will try to reproduce the problem here so that we can help you troubleshoot.

    Best regards,
    Su-Laine

    Reply

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