General XMetaL Discussion
XMetaL Community Forum › General XMetaL Discussion › XMetal blanking out fields
avenkatesan January 28, 2011 at 6:39 pm
XMetal blanking out fieldsJanuary 28, 2011 at 6:39 pmParticipants 0Replies 1Last Activity 12 years, 1 month ago
Hello Xmetal 6.0 users,
Is anyone experiencing this issue?
When working on a file, XMetal will often blank out all the data in a
particular section when you try to save or click anywhere else on or off the
XMetal screen. It seems more unstable and hard to replicate and is getting too persistent an error to work around.
Thanks!Su-Laine Yeo January 31, 2011 at 9:15 pm
Reply to: XMetal blanking out fieldsJanuary 31, 2011 at 9:15 pm
I have not seen reports of this issue before. Please file a support case here: http://na.justsystems.com/contact-support.php. When the system sends you an automatic email in response, please reply to that message and attach a sample document, your DTD files, and any customization files you are using for XMetaL. Please also describe what version of Windows you are using, and what hardware. We will try to reproduce the problem here so that we can help you troubleshoot.
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