General XMetaL Discussion
shanghai15 February 6, 2015 at 3:16 am
XMetal 9 always crash on some machinesFebruary 6, 2015 at 3:16 amParticipants 3Replies 4Last Activity 7 years, 12 months ago
Hi, I have installed XMetal 9 on one of my machines and it kept crashing after opened for about 2~3 minutes. The symptom is the same as XMetal 7. I have a dump file but I don't know how to deliver it to XMetal dev team.shanghai15 February 6, 2015 at 4:03 am
Reply to: XMetal 9 always crash on some machinesFebruary 6, 2015 at 4:03 am
I have taken a look at the dump and looks like it is still memory access violation with this dll:
C:Program Files (x86)Common FilesCCHSFSNon-Annualxulrunnerxul.dllDerek Read February 7, 2015 at 12:22 am
Reply to: XMetal 9 always crash on some machinesFebruary 7, 2015 at 12:22 am
This file is not part of the XMetaL Author Enterprise, XMetaL Author Essential or XMAX installation.
Using Google to search, the most common reference I can find for “xul.dll” is a file included with FireFox (it is related to the FireFox GUI). No XMetaL software has any reliance on FireFox, or integration with FireFox. So I'm not sure how it might be related to your issue, unless you have built or are using 3rd party code somehow tries to connect the two.shanghai15 February 9, 2015 at 3:14 am
Reply to: XMetal 9 always crash on some machinesFebruary 9, 2015 at 3:14 am
Thanks for the reply. Actually I have taken a look at that folder and xul.dll is coming from a tax software https://www.cchsfs.com/. I haven't installed any 3rd party plugin for XMetal, and looks like XMetal itself loads the file from here: C:Program Files (x86)Common FilesCCHSFSNon-Annualxulrunnerxul.dll.Derek Read February 11, 2015 at 1:45 am
Reply to: XMetal 9 always crash on some machinesFebruary 11, 2015 at 1:45 am
XMetaL Author does not use this DLL (I have confirmed this with the development team). Everything I can find about this DLL online suggests it is part of FireFox or possibly other Mozilla software, which is not used by XMetaL Author.
Perhaps the cause is a virus? Or perhaps your copy of XMetaL Author has been modified by a 3rd party?
Did you obtain your copy of XMetaL Author from JustSystems?
- You must be logged in to reply to this topic.