General XMetaL Discussion
pvallone August 10, 2009 at 1:35 pm
XMetal 5.1 Doesnt startAugust 10, 2009 at 1:35 pmParticipants 6Replies 7Last Activity 12 years, 10 months ago
I am unable to get XMetal 5.1 to start – when I click on the .exe, XMetal shows in my Task Manager Processes but doesnt open.
This is frustrating because the only work around is to have my IT department reinstall xmetal.
Please advise.Su-Laine Yeo August 10, 2009 at 8:32 pm
Reply to: XMetal 5.1 Doesnt startAugust 10, 2009 at 8:32 pm
The following procedure sometimes works:
1) Select “xmetal5.1.exe” in the Task Manager.
2) Click the End Process button.
3) Try starting XMetaL again.
If it persists, upgrading to XMetaL 5.5 might solve the problem.Derek Read August 11, 2009 at 7:44 pm
Reply to: XMetal 5.1 Doesnt startAugust 11, 2009 at 7:44 pm
Please see this posting: http://forums.xmetal.com/index.php/topic,184.msg570pvallone August 25, 2009 at 9:39 am
Reply to: XMetal 5.1 Doesnt startAugust 25, 2009 at 9:39 am
Thanks Derek, you're always helpful. Its unfortunate that a bug like this doesn't have a patch issued especially when the cost of xmetal is very high.Su-Laine Yeo August 25, 2009 at 8:43 pm
Reply to: XMetal 5.1 Doesnt startAugust 25, 2009 at 8:43 pm
The main problem that caused XMetaL 5.1 to not start is fixed as of XMetaL 5.5. If you're still on maintenance, upgrading to XMetaL 5.5 is free.pvallone August 31, 2009 at 1:09 pm
Reply to: XMetal 5.1 Doesnt startAugust 31, 2009 at 1:09 pm
Hi Su-Laine Yeo,
No we are not on Maintenance. IMHO, this a programming bug, not an enhancement. Should be for free 🙂Derek Read September 1, 2009 at 11:27 pm
Reply to: XMetal 5.1 Doesnt startSeptember 1, 2009 at 11:27 pm
Please contact our sales team to see if the contract we have with your company will allow youto obtain the patch for 5.1. We have no problem providing patches to anyone entitled to them (which is why sales encourages clients to purchase maintenance). However, maintenance also entitles you to upgrades as well, which is the recommended action here, as the same fix (and many more) are included in the 5.5 and 5.5 SP1 releases.
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