General XMetaL Discussion

XMetaL Community Forum General XMetaL Discussion XMETAL 11 and Windows 10 Pro issue when Highlighting text

  • Jaadelman

    XMETAL 11 and Windows 10 Pro issue when Highlighting text

    Participants 2
    Replies 3
    Last Activity 4 years, 2 months ago

    I have an issue with Windows 10 Pro adn Internet Explorer 11 users who select a word but then all of the text gets highlighted in the editable area.
    We use XMetal 11.0 Client, I have tested by removing, reinstalling. Checked the IE 11 settings.

    Reply

    Derek Read

    Reply to: XMETAL 11 and Windows 10 Pro issue when Highlighting text

    This sounds like an issue that affected versions up to XMAX 8 when IE9 was released (the issue was specific to changes Microsoft introduced with IE9).
    That issue was resolved with the release of XMAX 9.

    I cannot reproduce that same issue running XMAX 11 embedded in IE11, so presumably what you are seeing is some new issue.
    I'd first double check the XMAX version. If it is lower than 9 then upgrading may correct the problem.

    If the XMAX version they have is 9 or higher please submit a support case to XMetaL Support including any files needed and as much detail as necessary to make it easy to reproduce.

    Reply

    Jaadelman

    Reply to: XMETAL 11 and Windows 10 Pro issue when Highlighting text

    The version of XMetal we are using is 11 and with Internet Explorer 11.

    Reply

    Derek Read

    Reply to: XMETAL 11 and Windows 10 Pro issue when Highlighting text

    I see. Please submit a support case to XMetaL Support including any files needed and as much detail as necessary to make it easy to reproduce.

    Reply

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