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XMetaL Community Forum › General XMetaL Discussion › WebHelp Output Customer Footer – Stopped Appending
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twisted February 1, 2012 at 9:29 pm
WebHelp Output Customer Footer – Stopped Appending
February 1, 2012 at 9:29 pmParticipants 2Replies 3Last Activity 11 years agoStrange problem, I was able to add a custom footer and see it append the text to html files and customize css for it. The problem is it has stopped appending the customer footer text, strange bug, nothing has changed, I've rebooted and have even removed and then added the path back in to the customer footer file. It's not picking it up the file now!
Any ideas?
Version#: 6.0.2.070
Derek Read February 1, 2012 at 10:43 pm
Reply to: WebHelp Output Customer Footer – Stopped Appending
February 1, 2012 at 10:43 pmAre you referring to a footer appended to your HTML output via the setting in this dialog? (see screen capture)
If so, I think the obvious things to check would be:
1. Is the appended file at that path?
2. Is the setting still set?
3. Is the setting pointing to the correct file?Reply to: WebHelp Output Customer Footer – Stopped Appending
February 1, 2012 at 11:01 pmYes that is what I'm referring to. I've check those three items and I have recreated the customer footer file with a different name and all, and have pointed to the new file. Still not picking up.
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