Server Busy error

[luskds]

We are having some problems with XMetal not opening documents due to a “Server Busy” error.  We get this with Windows 10 users running XMetal 10 and 12.  Users are running Windows 10 version 1511, 1607, and 1607 with the current updates.  XMetal is both Essentials (concurrent license) and Enterprise.  We have some success with the two following workarounds, but the problems don't go away.  If a workaround works (they don't in all cases), it has to be repeated every time XMetal is opened.  Workarounds:
1.  Hold down the Ctrl key when you open a doccument and skip the last session's workspace.
2.  Clear all files in C:UsersAppDataLocalTemp before opening XMetal

Any ideas?

Reply

[Author]

Posts