PDF build error when using TopLeaf (build_topleaf.xml:162: PDF creation failed)

[bholtam]

Using XMetal 13.0 with TopLeaf 8.0.015 Professional

My PDF transformations through TopLeaf suddenly started failing. The logs appear normal until the very end when this appears:

TopLeaf.PDF:
    [echo] Generating PDF in i:/mse/technical communications/library/awd classic workspace/sources/pdf_out/awd_user_fax_out_viewing_fax_status_20v1_pdf_2019_test.pdf

BUILD FAILED
C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0build_topleaf.xml:162: PDF creation failed

Total time: 24 seconds

I noticed in a previously successful PDF transformation, the logs includes [topleaf.makepdf] right before the build successfully completes:

TopLeaf.PDF:
    [echo] Generating PDF in i:/mse/technical communications/library/awd design_communications_forms_models/source/pdf_out/awd10sp88_model_design_user.pdf
[topleaf.makepdf] PDF created: i:msetechnical communicationslibraryawd design_communications_forms_modelssourcepdf_outawd10sp88_model_design_user.pdf

BUILD SUCCESSFUL
Total time: 9 minutes 46 seconds

I can't find anything online about this issue. Any suggestions? I can generate other outputs, but nothing through the TopLeaf transform. I get the same error each time when trying with many different maps and topics.

Thanks

Reply

[nhu1]

Hi,

Here is our developer's reply…

As I know, topleaf pugin is third party commercial software we don't have it in house.
After build failed
Send this file:
C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0build_topleaf.xml
Probably under directory
  C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0plugins
should be subdirectory probably containing “topleaf” word , send this directory as well

Steps that I would do.
1. REBOOT SYSTEM
2. Uninstall topleaf plugin
3. Remove from  C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0  – topleaf related files some of them
  – C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0plugins  directory 
  – C:PROGRA~3SoftQuadXMetaLSharedDITA_OT3.0build_topleaf.xml
4.  Install topleaf plugin again

Ning

Reply

[nhu1]

Please send files to [email protected]

Thanks,

Ning

Reply

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