DITA and XMetaL Discussion
XMetaL Community Forum › DITA and XMetaL Discussion › DITA Map editor not working correctly
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joe.hopkins August 13, 2009 at 12:59 am
DITA Map editor not working correctly
August 13, 2009 at 12:59 amParticipants 9Replies 10Last Activity 13 years, 5 months agoThe GUI for the DITA map is not renderring correctly. Anyone have any ideas? See the screenshot, thanks!
[img width=1024 height=739]http://img33.imageshack.us/img33/3928/guiissue.jpg[/img]
Su-Laine Yeo August 13, 2009 at 1:49 am
Reply to: DITA Map editor not working correctly
August 13, 2009 at 1:49 amThis is a HTML page that is failing to render in the embedded browser control, so it's probably an installation problem with Internet Explorer, XMetaL Author, or both.
What version of Internet Explorer do you have? XMetaL requires Internet Explorer 6.00.2600.0000 or later to be installed.
joe.hopkins August 13, 2009 at 12:05 pm
Reply to: DITA Map editor not working correctly
August 13, 2009 at 12:05 pmThanks for the quick response.
XMetaL was working fine for the user, then all of a sudden this problem started to occur. I tried reinstalling XMetaL but the problem persists.
Perhaps I will go and “reset” IE7's settings as outlined in this article. http://support.microsoft.com/kb/318378
joe.hopkins August 13, 2009 at 7:38 pm
Reply to: DITA Map editor not working correctly
August 13, 2009 at 7:38 pmOkay, I tried reseting IE's settings along with reinstalling IE7. Still have the same problem.
If I right click in the Resource Manager and go to Encoding -> Auto-Select
I get the interface, but its blank with all of the functionality disabled
(The same thing happens if I right click and hit refresh)[URL=http://img25.imageshack.us/i/guiissue2.jpg/][IMG]http://img25.imageshack.us/img25/8476/guiissue2.th.jpg[/img][/URL]
Is there anything else I can try?
Su-Laine Yeo August 13, 2009 at 11:34 pm
Reply to: DITA Map editor not working correctly
August 13, 2009 at 11:34 pmA complete uninstall and reinstall of XMetaL might help: http://forums.xmetal.com/index.php/topic,67.0.html
I assume you've ruled out the possibility that the problem is related to content? E.g. have you checked that map files that display properly on other people's machines don't display on this machine?
Derek Read August 14, 2009 at 4:29 pm
Reply to: DITA Map editor not working correctly
August 14, 2009 at 4:29 pmThe fact that changing the encoding changes the behavior (though still not functional) is interesting, but I think it should not have anything to do with the issue. The code in the HTML and JS files that makes up the Map Editor are all encoded in Latin1 (ISO-8859-1, or as Microsoft refers to it: “ANSI”) which is supported no matter what the encoding is set to in IE (as far as I know).
I think the most likely cause for this issue may be that one or more files have become corrupted (various things could cause this, but most likely related to either the OS or hard drive), so repairing or reinstalling is the best option at this point as per Su-Laine's recommendation.
joe.hopkins August 17, 2009 at 9:52 pm
Reply to: DITA Map editor not working correctly
August 17, 2009 at 9:52 pmThank you for the advice Derek and Su-Laine.
Unfortunately the issue persists.
I have tried the complete reinstall with no customizations. As per the content, opening the example DITA map that comes with XMetaL results in the same issue. I have also tried other DITA maps that work on other machines.
Is there something in the registry that I should check?
Could it be something with IE MIME Types?
http://msdn.microsoft.com/en-us/library/ms775148(VS.85).aspxThanks!
Derek Read August 18, 2009 at 5:52 pm
Reply to: DITA Map editor not working correctly
August 18, 2009 at 5:52 pmI'm really stumped. I think this is going to be virtually impossible to figure out unless we can reproduce the issue. If IE outside of XMetaL is rendering HTML pages properly then it should be doing so within XMetaL as well (so mime settings should not come into play).
Can you open a saved HTML document in IE and have it show up properly there?
joe.hopkins August 18, 2009 at 7:53 pm
Reply to: DITA Map editor not working correctly
August 18, 2009 at 7:53 pmAha! If I open C:Program FilesXMetaL 5.5AuthorDITAMAPMANAGERDitaMapManager.html directly in IE7… The page shows up just like it does in XMetaL; the html is not rendered.
joe.hopkins August 18, 2009 at 8:12 pm
Reply to: DITA Map editor not working correctly
August 18, 2009 at 8:12 pmHey guys I figured it out. For future reference these are the steps to fix the problem…
– Run Regedit
– Go to HKEY_CLASSES_ROOT/.HTML
– Check to see if an entry like this exists:
Name: Content Type
Data: text/html– If it does not, add it by right clicking and hitting New->String Value
Su-Laine Yeo August 18, 2009 at 9:10 pm
Reply to: DITA Map editor not working correctly
August 18, 2009 at 9:10 pmYay! Thanks for sharing 🙂
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