Reply To: Cannot connect to license server: XMetaL 8 licensing issue

[pmasal]

XMetaL Support helped McAfee with this issue, which is fixed in XMetaL9+ (our situation is likely similar to yours – we plan to upgrade soon, but can't right now). We were seeing one or both of the following during XMetaL8 installs:

* Registration failed – *request refused by* licensing server.
    This was an issue with recent Windows security updates preventing the install program from running one or more licensing web services.
    A temporary workaround allows the install program to circumvent those security updates (applies only to the install, then things can go back to normal).  I can send the procedure to you offline, if you like.

* Registration failed – *could not connect to* licensing server.
    This was an issue with Windows proxy settings, which was fixed by updating those settings in IE Tools | Internet Options.
 
Hope this helps…
Paul Masalsky
McAfee

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