Reply To: Cannot open XMetaL: Runtime error after successful installation

[Derek Read]

For #1 I meant that the installation itself (not the “installer”) might be broken. That would mean the installer finished but something either failed to install properly, something stopped it or interfered with the installation (changing files after they have been written), or something modified one or more files in the installation after the installation completed. That might include hard drive failure, temporary Windows file writing glitches, virus, etc.

If the installer itself was broken it would not run and Windows would display a message similar to “not a valid Win32 application”. Our installers are signed and Windows also checks that signature to make sure the installer is OK.

Please contact XMetaL Support.

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