Reply to: Customising bullet lists symbol issueAugust 25, 2016 at 7:12 pm
I'm not sure what portion of the DITA Open Toolkit you are changing, but if the hyphen change is getting into the PDF but other characters are not then your issue is a font-embedding problem.
The PDF standard supports a limited set of default fonts and these fonts do not support Unicode (they do not have the glyphs required to display the vast majority of Unicode characters, they only contain glyphs for the equivalent of the Latin1 range). To display these characters you need to embed a font, or the specific glyphs from a font, into the PDF.
To do that you need to edit the xep.xml and possibly also the font-mappings.xml files (assuming the deliverable you are using to produce PDF is using RenderX XEP to generate PDF). Some information on that is located here: http://forums.xmetal.com/index.php/topic,366.0.html
That's an old post however, so if you're using a version of XMetaL Author Enterprise that is newer than 8 then the location of the DITA OT will be different. See the end of the following thread where it talks about the location of the DITA OT for version 9 and up: http://forums.xmetal.com/index.php/topic,237.msg8786.html#msg8786