Home Forums DITA and XMetaL Discussion XMETAL Author 8.0 Licensing Error Reply To: XMETAL Author 8.0 Licensing Error

Derek Read

Reply to: XMETAL Author 8.0 Licensing Error

The registration software is limited in its ability to detect whether it is installed or not by checking settings it has saved on your local system. So, if you do not register before wiping your drive the license is lost. So, in your company you will need to make sure that you unregister all XMetaL software between versions 7 and 8 before wiping the drive. If you unregister before wiping the drive then that license will be freed for use on any computer, including the same physical machine, at some later date. But please still contact XMetaL Support so that they can help you.

Note that this public forum is not XMetaL Support. See [url=http://forums.xmetal.com/index.php/topic,384.0.html]About the Forum[/url] for clarification on that point.