Home Forums DITA and XMetaL Discussion DTD not found error! Reply To: DTD not found error!

Derek Read

Reply to: DTD not found error!

The installer should overwrite any files it “owns” (any files it installs). I suspect something must be stopping that.

1. Reboot to make sure no files are locked or otherwise cannot be removed by the installer.
2. Uninstall.
3. Remove this folder in case something was left behind: C:Program Files (x86)XMetaL 8
4. If you cannot remove that folder and everything it contains then that is the issue. You may need to get your IT people involved to force removal or figure out what has locked any files / folders.
5. Install again.