Reply to: Limitations of XMetaL 8.0 trial versionNovember 21, 2013 at 8:11 pm
Is that the exact error message? I can't locate anything in our bug tracking system that looks similar. Even a search for “64” in full descriptions of bugs turns up nothing relevant.
What are the exact steps the client is performing?
Given the symptoms you describe it sounds like something is stopping XMetaL Author Enterprise from reading and writing to the following folder (but that would also cause many other problems because all kinds of different files are written here):
Options specified in the Configure Output dialog are written to this file:
The only thing I can think of that might block read/writes to files in this folder would be some kind of aggressive virus scanning application or similar security software or settings.