Home Forums DITA and XMetaL Discussion My map editor vanishes! Reply To: My map editor vanishes!

Derek Read

Reply to: My map editor vanishes!

I would try resetting the workspace as the first thing to try:
http://forums.xmetal.com/index.php/topic,19.0.html (unrelated issue is described, but resetting the workspace may help)

If that doesn't fix the issue then repairing the installation is the next thing to try.

If that doesn't fix it then do the following:
1. Uninstall.
2. Remove the following folders if they exist after uninstalling:
  C:Program FilesXMetaL 7.0Author
  C:Program FilesCommon FilesXMetaL Shared
  %appdataSoftQuad
3. Install.

If you install anything after installing XMetaL Author that modifies XMetaL Author then you should uninstall that first (before step 1). This would include CMS integrations but might include other things such as Design Sciences MathFlow, etc. It would then be reinstalled after step 3.

If that doesn't fix it then we can probably assume that something else on your system is interferring. You would want to try to figure out what changed on your system just before it stopped working.

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