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Derek Read September 27, 2012 at 8:27 pm

Reply to: Webhelp printing from browser print button

September 27, 2012 at 8:27 pm

The fundamental design of webhelp uses and it appears that most browsers have difficulty printing them. They seem to sort of print what is visible on the screen, cutting anything that is not visible off even if you can scroll down to see it. IE seems to cut more off than other browsers (IE 8 anyway) for some reason so that in my case 3 or 4 lines of text that I can see on screen are missing in the printed version (plus anything below that as well). It also prints a scrollbar (not too helpful, except that it hints that there is something missing).</p> <p>Unfortunately, getting rid of the would probably require a large change (perhaps a fundamental change) to the way the WebHelp is designed and functions.</p> <p>This is why the “Print” button in the WebHelp output was added. It asks the browser to print the content of the which browsers can do properly, since they treat the content of the as a separate HTML document in that case.

Reply to: Webhelp printing from browser print button

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