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Derek Read

Reply to: Sharepoint connector failing to connect (RESOLVED)

Hopefully you are just troubleshooting an issue by using more than one account on the same machine. That isn't a scenario supported by our connector so it might be confused by having saved account info for both.

If you had an older version of XMetaL Author Enterprise for SharePoint installed (like 5.5 or the 6.0 beta) and upgraded to 6.0 then you should run the “cleanup tools” that are included with the installer in a subfolder called cleanup_tools. A file name readme.txt is included with them that explains which batch files to run (different ones for Windows 7 and XP).

Two of the batch files included in the cleanup_tools folder clean up the SharePoint repository cache and the configuration file. You can also shut down XMetaL Author Enterprise and then clear this folder manually to remove the configuration file: