Home Forums DITA and XMetaL Discussion XMetaL 6.0 Hangs When Generating Output Reply To: XMetaL 6.0 Hangs When Generating Output

Derek Read

Reply to: XMetaL 6.0 Hangs When Generating Output

Maintenance is sold for exactly this reason, it allows you to obtain technical support and as long as it is paid up you are entitled to each new version we release (this is pretty standard with most software but agreements do vary). If sales didn't provide this information with your support agreement then somebody dropped the ball but I'd be pretty surprised because the info sent out when you purchase is standardized and mostly automated. Contact them anyway and see what they say (and I'll see if I can do anything).

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