Reply to: CPU utilizationMarch 2, 2011 at 7:38 pm
It has come to my attention (via external sources) that you are running multiple users in a Citrix environment and that changes things substantially. Your complaint therefore seems to be that you have more than one person logged into the same Citrix machine and when XMetaL spikes the CPU that seems to be blocking other users.
To me this sounds like a Citrix management issue that you should consult with Citrix about.
There is a very good 42 minute video here that attempts to describe various CPU utilization and management scenarios in Citrix:
It is very much worth watching and the video discusses various strategies including how to “manage your server more intelligently” using the “CPU utilization management technology” which is available starting with “presentation server 4”. His other strategies include building a bigger/faster server.