Reply To: WebHelp search results display issue in Chrome

[Su-Laine Yeo]

Update: OK, a Google search for “WebHelp Chrome” got me somewhere. According to this article, the problem with web-based help on the local file system is a known issue with recent versions of Chrome, and it affects a variety of web-based help systems: http://techcommdood.com/?p=434 .

In Chrome 8, when you click a WebHelp search result on the local file system, you get the following script error:

“Unsafe JavaScript attempt to access frame with URL file://…  from frame with URL file://…. Domains, protocols and ports must match.”

It seems to be a manifestation of this known issue in Chrome: http://code.google.com/p/chromium/issues/detail?id=47416

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