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Reply to: XMetaL 6 Webtop adapter – Documents not checking out correclty.October 15, 2010 at 8:44 pm
The following provides additional information about the patch and the underlying problem.
- The problem only occurs in XMetaL Author 6.0.
- The problem is not dependent on the type of file being checked out. I.e. if a user has this problem checking out a map, they will also have the same problem checking out a topic.
- The problem is dependent on the Documentum settings for the user that is logged in. I.e. it is possible that user-A will have no problem checking out a file, while user-B will not be able to checkout the same file.
- The underlying problem fixed by this patch is the following. The connector code incorrectly used a method to get the user id interchangeably with a method to get the user name. If the user’s Documentum settings are such that the user id and user name are the same, everything will work fine. However if they are different the connector will, incorrectly, believe the file is checked out by a different user because it is comparing the user id with the user name and in this case they are different. The patch fixes this by consistently using the same method throughout the code.
If you believe you are experiencing this problem and would like the patch please contact support and we will send it out to you.