Reply to: Configuring PDF outputMay 18, 2010 at 7:08 pm
The only thing I can think of is that you have never generated output (using the menu items File > Generate Output for DITA Map.../Topic...) or you have never selected the menu item Tools > Configure Output.
Both of these actions trigger XMetaL Author Enterprise to deploy the DITA OT to your %appdata% folder.
The installer does not do this deployment because it assumes the software is being installed for “everyone” and not necessarily for the person that installed the software (this person is very often an IT administrator or deployment script that will never use it).
Is that the case?