Reply To: XMetaL 6 crashes

[Derek Read]

I'd like to try to figure out if McAfee really is the trigger here. It sure sounds like it given that three different organizations are (or were) seeing crashes with it installed and two say removing it is a good option.

gcrews: Can you let us know which Windows version you are running and the exact name of the McAfee application and version you have installed? We don't normally test 3rd party software but in this instance I'd like to at least figure out if this does seem to be real. If it is, perhaps there is something we can do (even if that just means contacting McAfee). This type of software (virus scanner) most likely needs to do something low level with the system and it may be altering the way our software expects Windows to behave.

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