Home Forums DITA and XMetaL Discussion Upgrade to 6.0 — map editor crash? Reply To: Upgrade to 6.0 — map editor crash?

Su-Laine Yeo

Reply to: Upgrade to 6.0 — map editor crash?

Mark, did the Windows 7 machine have a previous version of XMetaL on it before you installed 6.0?

From this thread, a recent support case, and some testing we've done in the past couple of days, there are a few arrows pointing in the direction of certain crashes being related to upgrading XMetaL from a previous version. We'll keep testing to narrow down the cause.

To any of you who've seen unusual amounts of crashing in XMetaL 6 on machines that had a previous version of XMetaL: If you have time to try the following procedure to completely uninstall and reinstall XMetaL, it would be really good to know if it solves the problem. Use this procedure: http://forums.xmetal.com/index.php?topic=67.0 AND also delete C:Program FilesCorelSharedXMetaLWriting Tools10.0 before installing XMetaL 6.0.