Home › Forums › General XMetaL Discussion › I cannot get the customizations to appear, same code for years just stopped › Reply To: I cannot get the customizations to appear, same code for years just stopped
Reply to: I cannot get the customizations to appear, same code for years just stoppedNovember 10, 2009 at 8:01 pm
Peter, I know the US House of Representatives customization is very complex (last time I downloaded it was about 50MB or so). It sounds like we will need to have a lot more information about what has changed on these particular systems. Perhaps some kind of security application or something else has been installed without your knowledge that is blocking files from being loaded, stopping scripts from running, stopping scripts from reading and / or writing to the file system, blocking your DLLs, or something else. These are all just guesses at this point.
It would be best to submit a support case through the website (http://na.justsystems.com/contact-support.php) so the XMetaL Support team can gather information on your configuration and try to troubleshoot this.