Home › Forums › General XMetaL Discussion › Copy and paste, paste, paste doesn’t work in XMetaL 5.5 › Reply To: Copy and paste, paste, paste doesn’t work in XMetaL 5.5
Reply to: Copy and paste, paste, paste doesn’t work in XMetaL 5.5March 25, 2009 at 9:30 pm
As much detail as you can provide will be helpful in tracking this down. To eliminate the possibility of your customization being involved you may wish to try pasting the same content into a “Journalist” document. Journalist is a demo DTD we include to show what can be done with the product. There are templates for this DTD (and the Schema version): File>New>Journalist (tab).
The Journalist demo does not use any APIs for overriding the “standard” paste functionality so this is a good test for figuring out if the issue is with XMetaL Author itself, or with a document-level customization you have installed.
However, if you can reproduce the issue with Journalist that still might still mean you have an application-level customization (MCR) installed that is acting up. There are many APIs provided (among the 1000 or so available) with the product that are related to pasting, drag & drop and the clipboard. One specific example is Application.Clipboard.SetEmpty() which clears the content of the clipboard.
One way I can think of to isolate this issue from any customizations you have made would be to install a fresh copy of XMetaL Author Enterprise on your machine without making any changes to it and then testing the Journalist demo. However, if this was occurring regularly I think we'd have heard about it by now, or our QA department would have seen the problem.
Another option would be to debug any customizations you have installed (if you have that capability).