Reply to: XMetaL error: strManipulateSpanStyleInformationMarch 19, 2009 at 8:34 pm
There is an old issue in the 5.0 releases that might be related to what you are seeing. That issue only occurs when you have Internet Explorer 7 installed (you do not need to actually be using it as your browser).
We worked around this problem and released a fix in our 5.1 release. I cannot say for certain if upgrading will correct the issue, but if you do have IE7 installed and are unable to revert to IE6 (I'm assuming going back to IE6 is an unlikely option) then it would be best to upgrade to a newer version of XMetaL Author Enterprise if possible. Our current XMetaL Author Enterprise release is 5.5.