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Author Topic: Generate Output Dialog Box Hangs  (Read 1988 times)
severin.foreman
Member

Posts: 47



« on: November 20, 2013, 02:30:02 PM »

XMetaL Author Enterprise
Version#: 7.0.0.111

This is happening for a colleague.
File > Generate Output for DITA Map
After setting options and clicking OK, the XMetaL Author Enterprise dialog box displays, but the progress indicator does not appear. The program is unresponsive and the dialog box does not go away to indicate whether the build was successful or failed. He does get output.

To dismiss the dialog box, he clicks the red X in the upper right corner, and then the entire application quits and he has to restart it.

I have advised him to restart XMetaL while holding the Ctrl key and also to refresh his local DITA OT.

Regards,
Severin
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gcrews
Member

Posts: 265


« Reply #1 on: November 20, 2013, 03:54:40 PM »

Welcome to the club, same issue happens for us about once a week for each user. It’s has been occurring for years for us now. Current solution, reboot until it works…

The only constant thing I have been able to narrow it down to is that it occurs more frequently on Mondays.

Xmetal 7 – output hangs
       http://forums.xmetal.com/index.php/topic,2836.0.html

XMetaL stops responding when trying to generate a file
       http://forums.xmetal.com/index.php/topic,3017.html

100% cpu on on output dalog
       http://forums.xmetal.com/index.php/topic,971.0.html

XMetaL 6.0 Hangs When Generating Output
       http://forums.xmetal.com/index.php?topic=1362.0
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severin.foreman
Member

Posts: 47



« Reply #2 on: November 20, 2013, 04:23:48 PM »

Thanks for responding. By the looks of one of your links, it appears I joined the club back in 2009! I need to search the forums better before I post next time.
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