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Author Topic: Maintenance Contract  (Read 2345 times)
scotth
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« on: June 06, 2012, 06:43:47 AM »

What does an XMetaL maintenance contract buy you? My company is looking at buying an additional license and is trying to decide whether or not a maintenance contract will be needed.
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Derek Read
Program Manager (XMetaL)
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« Reply #1 on: June 06, 2012, 11:52:44 AM »

This forum is really for discussion of technical issues, not sales information or contract information. So, confirm the following with our sales team directly.

I'm not sure you can purchase the software without a maintenance contract. It gives you the following:

1. Access to patches (service packs), hotfixes, and to new (major and minor) releases.
2. The ability to contact XMetaL Support for help.

Basically, without a maintenance agreement you would be stuck with the version you install when you purchase the software.
« Last Edit: June 06, 2012, 11:55:28 AM by Derek Read » Logged
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