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Author Topic: Exception while saving DITA content with XMetaL 6.0  (Read 2606 times)
pmasal
Member

Posts: 86


« on: November 19, 2010, 10:27:27 AM »

We're using XMetaL 6.0 with Documentum 6.5 SP2. When saving any DITA content (not a check-in, just a save), I receive the exception shown in the attached jpg, and XMetaL crashes. I'm using Windows XP, but the machine is a bit outdated (test environment). Could it be a memory issue? Thanks.
Paul Masalsky, EMC


* xmetal_unhandled_exception.JPG (15.5 KB, 543x245 - viewed 503 times.)
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Derek Read
Program Manager (XMetaL)
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« Reply #1 on: November 19, 2010, 12:03:06 PM »

I suspect there must be something unique to the setup as we're not hearing about this from anyone else. We'll need to figure out what that is.

If you disable the Documentum integration does the issue still occur?
Have you tried repairing the Documentum integration and XMetaL Author iteself, or reinstalling?
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pmasal
Member

Posts: 86


« Reply #2 on: November 19, 2010, 02:19:19 PM »

Thanks Derek. I tested XMetaL Author 6.0 as you suggested (without DCTM connectivity) and all was fine. So I cleared the DCTM, Java, and IE caches. Now things are working well. Must have been a caching issue. Have a great weekend.
Paul
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